Extraction

Extraction is the process of detecting essential information from a transcript. It can enhance your transcripts by furnishing them with even more details about what happened, such as the sentiment of an utterance.

Wordcab has four extraction features available to you:

• Emotion Detection - Detects the emotion of an utterance between seven different emotions:

  • 😡anger,
  • 🤢disgust,
  • 😱fear,
  • 😂joy,
  • 😢sadness,
  • 😯surprise,
  • and 😐neutral.

• Topic Change Detection - Detects when the topic of an utterance changes.

• Question/Answer Detection - Detects question-answer pairs throughout the transcript.

• Speaker Talk Ratios - Calculates the ratio of time each speaker spoke for.

Please visit the Extracting Insights section of this documentation to learn more about each extraction feature.